Madam Mango – Privacy Notice
Madam Mango (“I”, “my”) is committed to protecting your privacy. At all times I aim to respect any personal information you share with me, or that I receive from others, and keep it safe. This Privacy Notice (“Notice”) sets out my data processing practices and your rights and options regarding the ways in which your personal information is used and collected (including through my website – madammango.co.uk).
This Notice contains important information about your personal rights to privacy. Please read it carefully to understand how I use your personal information.
The provision of your personal information to me is voluntary. However, without providing me with your personal information, your use of my services or your interaction with me may be impaired. For example, you may be unable to book a performance.
Contents of this policy:
For example, personal information that you submit through my website or personal information that you give to me when you communicate with me by email, phone or letter.
When you visit my website, I automatically collect the following types of personal information:
I may collect and use your personal information by using cookies on my website – please see my Cookie Notice.
I may collect, store and otherwise process the following kinds of personal information:
and/ or any other personal information which I obtain as per paragraph 1.
Do I process special categories of data?
The EU General Data Protection Regulation (“GDPR”) recognises certain categories of personal information as sensitive and therefore requiring more protection, for example information about your health, ethnicity and religious beliefs.
In certain situations, I may collect and/or use these special categories of data. I will only process these special categories of data if there is a valid reason for doing so and where the GDPR allows me to do so.
Your personal information, however provided to me, will be used for the purposes specified in this Notice. In particular, I may use your personal information:
The GDPR requires me to rely on one or more lawful bases to use your personal information. I consider the grounds listed below to be relevant:
The GDPR allows me to collect and process your personal information if it is reasonably necessary to achieve my or others’ legitimate interests (as long as that processing is fair, balanced and does not unduly impact your rights as an individual).
In broad terms, my “legitimate interests” means the interests of running as a commercial entity and ensuring the best possible experience.
When I process your personal information to achieve such legitimate interests, I consider and balance any potential impact on you (both positive and negative), and on your rights under data protection laws. I will not use your personal information for activities where my interests are overridden by the impact on you, for example where use would be excessively intrusive (unless, for instance, I am otherwise required or permitted to by law).
I may use your contact details to provide you with information about my work, events and/or activities which I consider may be of interest to you.
Where I do this via email, SMS or telephone I will not do so without your prior consent (unless allowed to do so via applicable law).
Where you have provided me with your consent previously but do not wish to be contacted by me about my work, events, services and/or activities in the future, please let me know by email at [email protected] You can opt out of receiving emails from Madam Mango at any time by clicking the “unsubscribe” link at the bottom of my emails.
In general, unless still required in connection with the purpose(s) for which it was collected and/or processed, I remove your personal information from my records six years after the date it was collected. However, if before that date (i) your personal information is no longer required in connection with such purpose(s), (ii) I am no longer lawfully entitled to process it or (iii) you validly exercise your right of erasure (please see Section 11 below), I will remove it from my records at the relevant time.
If you request to receive no further contact from me, I may keep some basic information about you on my suppression list in order to comply with your request and avoid sending you unwanted materials in the future.
I do not share, sell or rent your personal information to third parties for marketing purposes. However, in general I may disclose your personal information to selected third parties in order to achieve the purposes set out in this Notice.
In particular, I reserve the right to disclose your personal information to third parties:
Madam Mango is committed to keeping your personal information safe and secure and I have appropriate and proportionate security policies and organisational and technical measures in place to help protect your information.
Your personal information is only accessible by appropriately trained staff, and stored on secure servers which have features to prevent unauthorised access.
Given that I am a UK-based organisation I will normally only transfer your personal information within the European Economic Area (“EEA”), where all countries have the same level of data protection law as under the GDPR.
Unfortunately, no transmission of your personal information over the internet can be guaranteed to be 100% secure – however, once I have received your personal information, I will use strict procedures and security features to try and prevent unauthorised access.
Where I rely on your consent to use your personal information, you have the right to withdraw that consent at any time. This includes the right to ask me to stop using your personal information for marketing purposes or to unsubscribe from my email list at any time. You also have the following rights:
Please note that some of these rights only apply in limited circumstances. For more information, I suggest that you contact me using the details in paragraph 14 below.
I encourage you to raise any concerns or complaints you have about the way I use your personal information by contacting me using the details provided in paragraph 14 below. You are further entitled to make a complaint to the Information Commissioner’s Office – www.ico.org.uk. For further information on how to exercise this right, please contact me using the details below.
I may update this Notice from time to time. I will notify you of significant changes by contacting you directly where reasonably possible for me to do so and by placing an update notice on my website. This Notice was last updated on 01/02/2021.
I link my website directly to other sites. This Notice does not cover external websites and I am not responsible for the privacy practices or content of those sites. I encourage you to read the privacy policies of any external websites you visit via links on my website.
Please let me know if you have any questions or concerns about this Notice or about the way in which Madam Mango processes your personal information by contacting me using the channels below. Please ask for / mark messages for the attention of Claire Crook – Information security officer.
Email: [email protected]
The copying and use of the Madam Mango logo and other Madam Mango related publications is strictly prohibited without my prior consent.
Images on this website must not be duplicated without permission.